FREQUENTLY ASKED QUESTIONS

DISTRIBUTORS FAQ

General Questions

1. What is the Buy Oriki Distributor Program?
   
   

• The distributor program is for established businesses looking to partner with BuyOriki to sell our products at scale.

2. Who is eligible to join the distributor program?
   
   

• Businesses or individuals with a proven ability to handle bulk orders and distribute products effectively.

3. What are the benefits of becoming a distributor?
   
   

• Wholesale pricing on all product ranges.

• Priority access to new product launches.

• Dedicated account manager.

• Marketing materials and resources.

Registration and Onboarding

4. How do I register as a distributor?
   
   

• Fill out the distributor registration form on our website. You’ll then schedule a 15-minute discovery call to discuss the next steps.

5. What happens during the discovery call?
   
   

• We assess your business needs, explain the program details, and answer any questions. After the call, you’ll receive the onboarding email.

6. What does the onboarding email include?
   
   

• A detailed distributor guide.

• Wholesale pricing list.

• Agreement terms.

• Access to our distributor WhatsApp community.

Sales and Support

7. What kind of support will I receive as a distributor?
   
   

• A dedicated account manager for your business.

• Marketing resources such as product catalogs and promotional materials.

• Exclusive training on product knowledge and sales strategies.

8. How do I handle bulk orders?
   
   

• You’ll place orders directly through our distribution portal or with your community manager. Bulk order requirements will be clearly outlined in your guide.

Logistics and Delivery

9. What are the delivery timelines for distributors?
   
   

• Bulk orders are processed within 3-7 business days, depending on order size and destination.

10. Are there payment options for distributors?
    
    

• Yes, flexible payment terms can be discussed during the onboarding process. This includes installment options for large orders.

11. What happens if there are issues with my delivery?
    
    

• Contact your account manager or our support team immediately. We’ll resolve the issue promptly.

 

Additional Information

1. Are there performance incentives?
   
   

• Both resellers and distributors have access to performance-based rewards, such as discounts, free products, and exclusive event invitations.

2. Who do I contact for additional support?
   
   

• Resellers: Contact your community manager via WhatsApp.

• Distributors: Reach out to your account manager.

RESELLERS FAQ

General Questions

1. What is the Buy Oriki Reseller Program?
   
   

• The reseller program is designed to empower individuals to sell BuyOriki products independently and earn income. It’s perfect for students, stay-at-home moms, and online skincare vendors.

2. Who is eligible to join the reseller program?
   
   

• Anyone with an interest in skincare and a passion for business can join. No prior experience is required.

3. What are the benefits of joining the reseller program?
   
   

• Flexible earning opportunities.

• Access to premium skincare products at discounted rates.

• Marketing and sales training.

• Membership in an active and supportive community.

Registration and Onboarding

4. How do I register as a reseller?
   
   

• Visit our website, go to the reseller program landing page, and fill out the registration form. You’ll receive an email with the next steps.

5. What happens after I register?
   
   

• You’ll gain immediate access to chat with our program manager via WhatsApp.

• You’ll receive a starter pack, an FAQ guide, and a link to join the reseller WhatsApp community.

6. What is included in the starter pack?
   
   

• Detailed product catalog.

• Pricing and profit margin breakdown.

• Sales and marketing tips.

• WhatsApp community link.

7. Is there a registration fee?
   
   

• No, all you need to become an ORIKI Partner is your preferred bundle fee, once you chat with our community manager and select your preferred product bundle/package, you are already a BuyORIKI Reseller or Distributor.

Pricing Packages

8. What are the pricing tiers for resellers?

• We offer flexible pricing packages to accommodate various budgets. Each package includes products and resources to get you started:

Sales and Support

9. How do I sell BuyOriki products?
   
   

• You can sell directly to your network through social media, word of mouth, or online platforms. We provide sales strategies to help you succeed.

10. What kind of support will I receive?
    
    

• Access to our 24/7 WhatsApp community.

• Regular training sessions and updates on products.

• Direct support from the program manager.

11. How do I handle customer inquiries or complaints?
    
    

• We provide a guide for managing customer relationships. For technical issues, our support team is available to assist.

Logistics and Delivery

12. How do I place an order?
    
    

• Use the order form provided in your onboarding email or contact us via WhatsApp to place an order.

13. What is the delivery timeline?
    
    

• Orders are processed within 72 hours and delivered within 3-5 business days, depending on the location or size of the product order.

14. Are there shipping fees?
    
    

• Yes, shipping fees are calculated based on the delivery location.

This comprehensive FAQ ensures that all your questions are answered and that you have the resources to succeed with BuyOriki. For further assistance, contact us via our dedicated program lines or email.

WHATSAPP: 09039663853
EMAIL: ORDERS@ORIKIGROUP.COM